Free Shipping & Fast Delivery
Every Pride Mobility scooter and power wheelchair we sell includes free shipping within the lower 48 United States.
Unlike many online retailers that route products through their own warehouses, we utilize both our Michigan distribution center and Pride Mobility's nationwide network of manufacturing and distribution facilities to get your order to you as quickly as possible.
Pride Mobility maintains operations and distribution centers throughout the United States, allowing us to ship many orders from the facility closest to your delivery address.
Factory-Sealed Products Guaranteed
Every Pride Mobility scooter and power wheelchair we sell is shipped factory sealed.
We do not sell used equipment, customer returns, refurbished units, or showroom models as new products.
Your equipment arrives exactly as it left Pride Mobility's factory, unopened and untouched.
You will be the first person to unbox it, sit in it, drive it, and enjoy it.
By utilizing Pride Mobility's nationwide manufacturing and distribution network, we're able to ship factory-fresh equipment directly to our customers while maintaining some of the fastest delivery times in the industry.
When you purchase from Scott Medical Equipment, you can be confident you're receiving a brand-new, factory-sealed Pride Mobility product backed by both the manufacturer's warranty and our Mobility Yours™ In-Home Service Warranty.
Fast Shipping
Most in-stock Pride Mobility products ship within 1-2 business days.
Because we can leverage Pride Mobility's nationwide distribution network, transit times are often only 2-5 business days depending on your location.
Our goal is to get your equipment delivered as quickly as possible while ensuring it arrives in factory-fresh condition.
We maintain the same fast shipping standards our customers have come to expect from us on Amazon, where we have built a strong reputation for delivering mobility equipment quickly and reliably.
Freight Delivery Process
Most mobility scooters and power wheelchairs are delivered by professional freight carriers.
Once your order ships, you'll receive tracking information and carrier details.
When the shipment reaches your local terminal, the freight company will contact you directly to schedule a delivery appointment.
A signature is required upon delivery to ensure your equipment arrives safely.
Accessories May Ship Separately
To speed up delivery, accessories included with your order may ship separately from the scooter or power wheelchair.
It is common for items such as storage pods, baskets, phone holders, cup holders, saddle bags, and other accessories to arrive before or after the main shipment.
Questions About Your Delivery?
Our staff is available to help throughout the shipping process.
If you have questions about shipping times, tracking information, delivery appointments, or setup, give us a call.
1-888-423-3159
We're here to help before, during, and long after delivery
Buy With Confidence
Purchasing a mobility scooter or power wheelchair is an important decision, and we want you to feel confident when placing your order.
That's why we offer a 30-Day Return & Exchange Program on all eligible Pride Mobility products.
30-Day Returns
If you decide your scooter or power wheelchair isn't the right fit, you may return it within 30 days of delivery.
To qualify for a full refund, the equipment must be returned in new condition, in its original packaging, and include all manuals, keys, chargers, accessories, and included components.
Unlike many mobility dealers, we do not charge restocking fees on products returned in new condition.
Exchanges Made Easy
If you receive your equipment and determine another model would better suit your needs, we'll work with you to arrange an exchange.
When exchanging one model for another, we often cover the return shipping costs associated with the exchange.
Returning A Used Product
If a returned product shows signs of use, scratches, cosmetic damage, excessive wear, missing components, or damaged packaging, deductions may be made from the refund amount to cover the cost of replacing damaged parts or restoring the equipment to like-new condition.
Products returned in used condition are not resold as new. Instead, they are offered through our Open Box section at a discounted price.
Discounted Return Shipping
If a return is requested because the customer simply changed their mind, ordered the wrong model, or no longer needs the equipment, the customer is responsible for return shipping costs.
However, thanks to our negotiated dealer rates with RL Carriers and other freight partners, we are often able to arrange return transportation at substantially lower rates than customers would typically pay on their own.
We Handle The Return Process
Returning a scooter or power wheelchair is easier than most people think. Simply place the equipment back in its original packaging and have it ready for pickup. We'll coordinate the freight carrier, schedule the pickup, and handle the return process from there.
Questions Before You Buy?
Our mobility specialists are happy to discuss your needs before purchase to help ensure you select the right scooter or power wheelchair the first time.
Simply give us a call at 1-888-423-3159 and we'll be glad to help.
Scott Medical Equipment
2750 Bay Rd STE 5
Saginaw, MI 48603
1-888-423-3159
