Mobility Yours™ Complimentary In-Home Service Warranty
Buying Online Doesn't Mean You're On Your Own
Complimentary 1-Year In-Home Service Warranty Included
One of the biggest concerns when purchasing a mobility scooter or power wheelchair online is what happens if service is needed after delivery.
At Scott Medical Equipment, we believe support after the sale is just as important as the equipment itself. That's why every qualifying Pride Mobility scooter and Pride Mobility power wheelchair purchased through Mobility Yours™includes our Complimentary 1-Year In-Home Service Warranty.
If your equipment experiences a covered warranty issue, we'll help coordinate service by dispatching a qualified technician directly to your home whenever possible. Our goal is to make the repair process simple, convenient, and stress-free.
Why Our In-Home Service Warranty Is Different
Many online mobility dealers simply ship your scooter or power wheelchair and refer you back to the manufacturer if a problem develops.
We do things differently.
When you purchase from Scott Medical Equipment, you gain access to one of the nation's largest independent networks of mobility equipment service technicians. Instead of searching for a repair company on your own, simply contact our team and we'll begin coordinating the service process for you.
Our goal is to provide the convenience of online shopping with the confidence and support of a trusted local mobility dealer.
How Our In-Home Service Program Works
Step 1 – Contact Our Support Team
If your mobility scooter or power wheelchair develops a problem, simply give us a call. Our staff will gather information, help troubleshoot the issue, and determine whether an in-home service visit is necessary.
Step 2 – Technician Dispatch
If an in-home repair is required, we'll coordinate with one of our authorized service technicians in your area and schedule a convenient service appointment.
Step 3 – Diagnosis & Repair
The technician will diagnose the problem and complete covered warranty repairs whenever possible.
If replacement parts are required, we'll work directly with Pride Mobility to obtain the necessary components and coordinate the repair until your equipment is back in service.
Benefits of the Mobility Yours™ In-Home Service Warranty
✔ Technician visits at your residence
✔ No need to transport your equipment for most warranty repairs
✔ Nationwide network of mobility service technicians
✔ Direct support from Scott Medical Equipment
✔ Assistance coordinating manufacturer warranty claims
✔ Help obtaining replacement parts
✔ Reduced downtime and inconvenience
✔ Peace of mind long after delivery
Why Customers Choose Scott Medical Equipment
Since 2010, Scott Medical Equipment has helped thousands of customers regain their independence through quality mobility equipment and outstanding customer support.
We understand that purchasing a mobility scooter or power wheelchair is a significant investment. Our goal is to combine competitive online pricing with the personalized service you'd expect from a hometown dealer.
When you call us, you'll speak with real people who genuinely care about helping you before, during, and long after your purchase.
Support Beyond the First Year
Our complimentary Mobility Yours™ In-Home Service Warranty covers the first year following delivery.
After that, your Pride Mobility equipment continues to be protected by the manufacturer's warranty, which may include:
- Lifetime Limited Frame Warranty
- Multi-Year Electronics Coverage
- Multi-Year Drivetrain Coverage
- Battery Coverage (varies by model)
- Additional component coverage depending on the product
Even after our complimentary service warranty expires, we're still here to help.
Our team can continue assisting with troubleshooting, coordinating repairs, ordering replacement parts, and working with Pride Mobility to keep your equipment operating properly.
Our commitment to customer service doesn't end after the sale.
Questions? We're Here to Help.
Scott Medical Equipment
2750 Bay Road, Suite 5
Saginaw, MI 48603
Phone: 1-888-423-3159
Whether you have questions before your purchase or need assistance years later, our knowledgeable staff is always here to help.
