Mobility Yours™ In-Home Service Warranty
Buying Online Doesn't Mean You're On Your Own
One of the biggest concerns people have when purchasing a mobility scooter or power wheelchair online is what happens if service is needed after delivery.
At Scott Medical Equipment, we believe support after the sale is just as important as the product itself.
That's why every qualifying Pride Mobility scooter and power wheelchair purchased through Mobility Yours includes our complimentary 1-Year In-Home Service Warranty.
If your equipment experiences a covered issue, we'll work to send a technician directly to your residence to diagnose the problem and perform any necessary repairs.
Why Our Warranty Matters
Many online sellers simply ship the product and refer customers back to the manufacturer if a problem develops.
We do things differently.
When you purchase from Mobility Yours, you gain access to one of the largest independent networks of mobility service technicians available to online customers.
Instead of spending hours trying to locate a repair company willing to work on your equipment, simply call us and we'll begin coordinating the service process for you.
How The Program Works
Step 1: Call Our Team
If you're experiencing a problem with your scooter or power chair, contact us directly.
Our staff will gather information about the issue and help determine whether a service visit is needed.
Step 2: Technician Dispatch
If an in-home visit is required, we'll coordinate with a technician in your area and arrange for a service appointment.
Step 3: Diagnosis & Repair
The technician will diagnose the issue and perform covered repairs whenever possible.
If replacement parts are needed, we'll work directly with the manufacturer to obtain the required components and coordinate the repair process.
Benefits Of Our In-Home Service Warranty
✓ Technician service at your residence
✓ No need to transport your equipment for most repairs
✓ Access to a nationwide service network
✓ Direct support from our staff
✓ Assistance obtaining warranty replacement parts
✓ Reduced downtime and frustration
✓ Peace of mind long after delivery
Why Customers Choose Scott Medical Equipment
We have been serving mobility customers since 2010 and understand that purchasing a scooter or power wheelchair is a major investment.
Our goal is to bridge the gap between buying local and shopping online.
You receive competitive online pricing while still having access to real people, real support, and real service when you need it.
Support Beyond The First Year
While our complimentary In-Home Service Warranty covers the first year after delivery, our commitment to our customers doesn't end there.
Every Pride Mobility scooter and power wheelchair we sell is also backed by Pride Mobility's manufacturer warranty coverage. Depending on the model and component, coverage may include a lifetime limited warranty on the frame, as well as multi-year coverage on electronics, drivetrain components, and other major parts.
If your equipment requires service after the first year, we're still here to help.
Because we maintain one of the largest networks of mobility service technicians available to online customers, we can often continue to assist with service coordination, troubleshooting, and repair arrangements long after our complimentary in-home service coverage has expired.
In many cases, manufacturer warranty coverage may still apply to the parts needed for the repair. While technician labor and dispatch charges may apply after the first year, we'll continue working with you, the service technician, and Pride Mobility to help make the repair process as simple and stress-free as possible.
Our goal is simple: to provide the benefits of online pricing while delivering the long-term support and peace of mind customers expect from a trusted local dealer.
Questions?
Call us anytime.
Scott Medical Equipment
2750 Bay Rd STE 5
Saginaw, MI 48603
1-888-423-3159
Whether you have a question before your purchase or need assistance years later, we're here to help.
